If you are writing to discuss a charge to your mobile bill from an external company, you should have received their contact details in the text receipt that you may have received after your digital purchase.

If not, your network operator can provide you with contact details of the merchant (subscription service) or please refer to Phone-paid services Authority FAQ page for information on who to contact regarding this.

Please note that AIME is a Trade Association and is not connected to mobile billing and cannot advise on these issues.

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