Regulatory Reports

PhonepayPlus

International Scale Issues of Non-Compliance with Premium Rate Services - issued December 2012

Current and Future Market for PRS 2011 - issued 2012 (Reseach Briefing)

Premium Rate Services: International Markets and Regulation - May 2011

Current and Emerging Trends in the UK Premium Rate Services Market 2010 - issued 2011

PhonepayPlus 2009/10 Annual Report

Current & Future market for Premium Rate Services 2010

UK Phone-paid services market: current conditions and future trends 2008

Phone-paid services: today and tomorrow 2007

Ofcom

Ofcom Communications Market Report 2010

A focus on Customer Service - Summary of Consumer Complaints Review 2009

Byron Review

Safer Children in a Digital World: the report of the Byron Review March 2008

Department for Business, Innovation and Skills

Digital Britain Report June 2009

IARN

Country Overviews - Facts & Figures (click on the facts & figures tab)