Voice Services

General Information

The Voice Services group, since its creation in 2010, has tackled a number of issues that relate more closely to the traditional fixed line environment. This group continues to drive initiatives such as Higher Rate Tariffs and VAT free PRS services, whilst focussing also on projects such as clearer pricing transparency, supporting regulatory frameworks and contributing to regulatory consultation responses.

Founded

July 2010

Objectives

  • Higher Rate PRS
  • VAT on charity and print services
  • Increase Spending Caps

Achievements

  • 2013 - Proposal for Higher Rate Premium Rate Services trial submitted to Ofcom

Meeting Notes

  • February 2014 -
    Voice Services Meeting January 2014
    Agenda included: HRPRS Trial Proposal Feedback - Price Point Allocation Arrangements Coordinating Body - Service Provider views on how VAT is treated in price points - HRPRS Implementation Market Risk and Consumer Protection
    Author: David Ashman
  • September 2013 -
    Voice Services Meeting September 2013
    Agenda included: - Voice Shortcode Price Alignment - £30 Spending Cap - Expediting Higher Rate Tariff Introduction - Call Price Unbundling Price Disclaimers & Consumer Terminology - Best Practice - AIME Response To Proposal to Restrict Customer Service Line to Standard Rate Price Points
    Author: David Ashman

Next Meeting

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